• Service Advisor

    Posted: 05/28/2024

    Come join our team as an Automotive Service Advisor at Miles Automotive! We are looking for dedicated team players with a winning attitude and service experience who have a passion to help. If you’re looking to grow your career in a dynamic environment, then we want to hear from you!

     

    Service Advisor Responsibilities

    · Outstanding customer service!

    · Build trust and respect with customers, listen, and repeat back.

    · Use active listening to engage and understand their vehicle issues and concerns.

    · Create repair orders and clearly communicate vehicle needs to service technicians.

    · Communicate vehicle diagnoses and maintenance needs to customers and ability to advise and sell needed work.

    · Follow up, keeping customers updated on their vehicles through the repair process.

    · Interact with customers, vendors, and technicians in a professional manner at all times.

    · Answer phones promptly throughout the day.

    · Be helpful & accommodating (scheduling and transportation)

    · Prominently display current promotions

    Service Advisor Qualifications

    · Experience advising automotive service customers and developing relationships with customers required.

    · Basic knowledge of automotive mechanical operations.

    · Good computer, customer service, and communication skills.

    · Thrives in a fast-paced team environment.

    · A positive attitude and good work ethic.

    · Well-groomed, professional appearance.

    · Valid driver’s license and good driving record.

    Service Advisor Benefits (after 90 days of employment)

    · $18-$22 per hour (depending on experience)

    · All training expenses paid to further your career.

    · Health insurance participation

    · Paid holiday

    · Paid Vacation (after 1 year)

    · Professional Development Assistance.

    · Employee discount

    · Monday-Friday 9hour shift with 1-hour lunch

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